2018 In Review

To grow strategically

The Authority firmly believes that airport growth must make sense – both operationally and financially. Growth must address actual and forecasted need rather than an unrealistic and unsustainable build-it-and-they-will-come approach. Passenger growth must contribute to increased non-aeronautical revenues so that we can keep aeronautical fees as low as possible and keep the cost of flying as low as possible for the benefit of the community. The following projects are representative of measured growth that will enhance customer experience, and meet the needs of the airport’s increasing passenger base.

Master Concession RFP

Fifteen years have passed since the terminal building opened, putting many of the concession outlets well beyond their expected life of 8 to 10 years. With the Master Concession agreements for both retail as well as food and beverage services expiring, the Authority seized the opportunity to take a more holistic view of the program, and to reimagine it in today’s context, with growing customer demand in mind. After working with consultants and architects who helped define the optimal mix of services for our size, and design the spaces, respectively, the Authority issued requests for proposal in both categories. We also connected with the community to make them aware that we are encouraging a local flavour in the final product. We look forward to working through the evaluation process, and announcing partnerships in both retail, and food and beverage.

Construction of the new spaces will begin in 2019. The $12 million project, which is one pillar in the YOW+ campaign, will be staged to ensure continuity of services to passengers and employees throughout the process.


Connected Airport Hotel

The Authority is pleased to have finalized a contract with Quebec-based Group Germain Hotels for the construction of a full-service hotel adjacent to the terminal. Under the Alt brand, the hotel will feature conference facilities and a full-service restaurant. Construction is expected to begin in the fall of 2019.

Lyft Added to Customer Transportation Offering

The Authority successfully secured its second major ride-sharing contract and added Lyft to its already extensive customer transportation mix. Ridesharing continues to grow in popularity and consumer demand since Uber, Canada’s first licensed airport ridesharing service, was introduced at YOW. In March, Ottawa became Lyft’s second Canadian market following its Toronto launch. The airport continues to focus on providing convenient and safe transportation options for its valued clients.

Summary of amounts spent in the Ottawa region

Wage bill 20.9 21.5 22.8 23.8 24.4 113.4
Payments in lieu of municipal taxes 4.9 5.0 5.0 5.1 5.2 25.2
Operations costs 32.0 34.0 36.0 35.0 38.0 175.0
Capital costs 54.0 31.2 24.0 35.0 37.0 181.2
111.8 91.7 87.8 98.9 104.6 494.8

Wage bill includes benefits;
Payments in lieu of municipal taxes (PILT) – paid to the City of Ottawa;
Operations costs do not include rent, PILT, payroll, depreciation and interest expenses.