2018 In Review
Strategic Initiatives / Five-Year Projections
The Authority’s Strategic Plan was collaboratively developed with the Board of Directors and Senior Management Team, and is based on five key Strategic Directions that are still the focus of Airport Authority activity.
The following identifies the initiatives within each Strategic Direction across the 2018-2022 timeline:
1. To grow strategically
- to grow non-aeronautical revenues; and
- to provide passengers and commercial airlines with world class airport facilities.
2. To increase the economic footprint of the airport within Canada’s Capital Region
- to increase the economic impact of the airport by generating employment and economic activity on airport land; and
- to ensure efficient transportation access to the airport through continued advocacy with the City of Ottawa concerning a Light Rail Transit (LRT) airport link.
3. To optimize operational performance, ensuring safe and secure operations
- to be recognized for strong financial management practices and strong financial performance among airports in Canada;
- to show continued leadership in airport safety and security; and
- to show continued leadership in sustainable airport management and environmental practice.
4. To pursue excellence
- to continue to achieve consistently high customer satisfaction;
- to ensure excellence in employee engagement; and
- to demonstrate leadership in corporate governance.
5. To provide additional flight frequencies and destinations
- to increase flight options through the implementation of an effective air service development strategy; and
- to support tourism, business and convention development in Ottawa by stimulating demand for air travel.
|(IN MILLION OF CANADIAN DOLLARS)||ACTUAL
|Revenues||138.1||135.1||3.0||Increase in passenger volumes with notable increases in car rental, ground transportation and other concession
volumes and revenues.
|Expenses||131.1||131.3||(0.2)||Lower than expected operational and contract services expenses offset by higher airfield maintenance expenses
related to complex weather conditions and extended winter operations.
|Capital expenditures||37.0||48.9||(11.9)||Initiatives related to fleet vehicles, check-in hall, apron and taxiway expansion and campus building finishes
and upgrades had longer than expected project timelines together with some elements slipping into the next
|(IN MILLION OF CANADIAN DOLLARS)||2019