2016 in Review


Ensuring that the YOW piece of any travel story is memorable for all the right reasons is an important goal for the Airport Authority team. We invest extensive resources each year in improving operations and facilities to ensure a travel process that is safe, secure, functional, efficient, clean, and easy to navigate for our passengers and visitors. We do so in a fiscally responsible manner and stay true to the core values of our Mission, Vision, and Strategic Directions. Finally, we work closely with our partners on the airport campus to help facilitate their ability to serve their customers in the best manner possible. Here are some of the highlights of 2016 to that end.


The Authority continues to focus on business activities that will expand our non-aeronautical revenue base, with the goal of keeping the cost of flying as low as possible for our customers.

Private Transportation Companies

YOW became the first Canadian airport to officially add a private transportation company (PTC) service to its ground transportation offering when it signed a contract with Uber Canada. On October 1st, Uber began serving airport customers, adding to the suite of first-class airport ground transportation options available to our passengers, including taxi, limousine, and hotel shuttle services.

In-terminal Advertising

Astral Media continued construction of the updated in-terminal advertising infrastructure throughout the year. The terminal is coming alive with digital “spectacular” boards, an interactive display, and other advertising assets that we will continue to activate through the first half of 2017, including baggage carousel signs and the “iconic” centrepiece display in the domestic arrivals hall.


(in millions of Canadian dollars)

2012 2013 2014 2015 2016 Total
Wage bill $18.6 $20.0 $20.0 $21.5 $22.6 $103.8
Payments in lieu of municipal taxes 5.0 5.0 4.9 5.0 5.0 24.9
Operations costs 27.0 27.0 29.0 31.0 33.0 147.0
Capital costs 24.0 30.0 54.0 31.2 24.0 163.2
$74.6 $82.1 $108.8 $88.7 $84.7 $438.9

Wage bill includes benefits;
Payments in lieu of municipal taxes (PILT) – paid to the City of Ottawa;
Operations costs do not include rent, PILT, payroll, depreciation and interest expenses.